For a refund on our projects, you will need to follow a certain procedure.
The progression of the project goes through the stages of :
- Script Writing
- Video Production-Initial-Draft
- Video Production-Final-Draft
To apply for a refund during the project, it is important that you approach the service at the right occasion.The Refund Process :
You need to send a email requesting the refund with the following content included.
- The subject of the email should include Request for Refund with the necessary invoice number
- The Name of the company requesting the refund
- Invoice number
- Date of Payment
- Amount of Refund
- Reason for Refund
The email will then be carefully analyzed and reviewed against the circumstances.
The approval is sent at the earliest through a reply.
Once approved, the refund will be delivered within a period of one week from the date of approval.Terms and Conditions for Approval of Refunds
Videozee follows a simple and stage based refund policy. The guidelines to the policy are as follows :-
- The amount for any unapproved stage/cancelled stage will be refunded by Videozee.
- No money will be returned or refunded on previously approved and completed stages.
- Request for the refund can be sent to the company directly, via an email.
- The refund amount will be calculated, excluding the amount invested in the project by Videozee.